Parking Industry Exhibition - The Parking Event for 2018

PIE 2018 Seminar Schedule Announced

Parking Industry Exhibition 2018 Seminar Sessions

Day One: --  PIE 2018 kicks off with Parking 101 Boot Camp, Technology Boot Camp and NPA’s CPP Study Session.  Whether you’re new to parking or an experienced parking professional, these Boot Camps bring you up-to-speed on everything parking.

Day Two: -- We look into the parking industry’s future as it looks today – Is the industry history, or simply changing – You listen, you decide.

Day Three: -- Focus on Technology – New and improved parking technologies are being developed every day – Do you know what’s coming next?

Day Four – Smart Parking / Smart Cities Symposium – Two keynoters discuss “Smart Parking” and how it will integrate into that buzzword we hear daily, “Smart Cities.” Just how can you get a seat at the ”Smart City” table. Is it time to lead or follow.

2018 Brings a new focus to our seminars. There will be general sessions of interest to all attendees, plus specialized tracks designed to inform specific industry sectors.

Municipalities – Yes, we can (and will) discuss citation management and on street fee collection, but we will also feature new technology, apps which reserve and allow on line payment, plus a feature on how to move from on-street “free” to on-street “Pay” without causing riots and other problems. 

University and Hospital Campus Parking – University Parking Managers have unique problems and face daily issues related to student, staff, and visitor parking. These sessions are tailored to fit those concerns and bring clarity to a difficult segment of our industry.

Airports – PIE 2018 takes off with sessions on airport parking. It’s a big number at our nation’s airports, but its under attack from Uber and Lyft. What can be done about these pesky competitors, plus what technology is there to take airport parking to the next level.

Shopping Center and Business Park parking – This track takes you to upmarket valet operations, parking guidance, and wayfinding design. Parking Loyalty programs, reservation apps, and revenue collection technology can make or break your operation.

Commercial Parking Operators – As the list of confirmed speakers expands, you will be treated to the brightest and the best to help you rethink and survive the upheavals that are coming. The goal isn’t to simply survive, its to excel.

Parking 101 Boot Camp, Technology Camp and NPA's CPP Prep Course
Monday, March 26, 2018

8:30 am - 12:30 pm

Parking 101 Boot Camp

In 2014 Clyde Wilson shocked boot camp attendees by telling them he wasn’t going to talk about gates, spitters, and POF machines. He said they could find out all about that in the exhibit hall. Instead he broke them into groups and had them build a parking garage out of Legos. His ‘students’ told us this was the best session they had attended anywhere. Trust Clyde to bring another program out of left field to Boot Camp 2018.  You will come out of it challenged, enlightened, and well prepared to take on the parking world.

1:30 pm - 2:45 pm

The National Parking Association’s Certified Parking Professional Designation
Fundamentals of Parking Management:  A CPP Prep Course

The National Parking Association’s Certified Parking Professional designation (CPP) is the parking industry’s premier certification designation. 

It is a practical, comprehensive, and real-world based curriculum designed to assist parking managers in performing their duties in an effective and professional manner. As a Certified Parking Professional you join a list of parking leaders who are committed to fostering the highest standards of ethical and professional practice in the delivery of parking programs and services.

In this informative session, you will hear the benefits of acquiring the CPP certification, examine the steps required to apply for the designation, and learn about the resources NPA has developed to help you study, and prepare for the CPP exam. 

In this session you will learn:

•    What managers need to understand about the business of parking
•    The reasons managers need to take the CPP (Benefits)
•    The Ways in which one can sign up for the CPP?
•    The resources available to help applicants plan and prepare for the exam? 

The ways in which recent CPP applicants can take advantage of their certification?

Presented by :  Eamon Connor, Director Professional Development, NPA

3:30 pm - 5:30 pm

Technology Camp – Tech for newbies and not so new to parking

To understand Parking Technology, you need to know a bit about how technology, the internet, communications, and data storage works. There are buzz words like “ip” or “cloud based” or “on line” that have specific meanings. They are often used and the people who use them don’t know what they mean.  Technology Camp will prepare you for the upcoming sessions, and for your return to a technology laden parking operation.

The Future of Parking is NOW
Tuesday, March 27, 2018

8:00 am – 9:00 am

Keynote:  “Don’t Sleep on Planes” with Zachary Hall

After 10+ years of working and traveling through his work in professional sports and entertainment, Zach Hall put published his first book, “Don't Sleep on Planes." Now he is traveling the world entertaining and igniting conferences educating attendees on Why you don't Sleep on Planes.

Guests can look forward to learning more about "The art of talking to strangers," why "you can never know too many people," "How to grow your networks together," "Don't be a jerk," "The value of following up," and how to embrace your M.A.S.K. (Mindset, Attitude, Senses, Knowledge)." At the end of the presentation, guests will walk away entertained, inspired, and ready to make new connections.

Presented by :  Zachary Hall is an author, sports business professional and community spark plug.

9:15 am – 10:15 am

Human Capital – Have you invested in your front line?    

To be blunt it’s still pretty common in our world to work with operators whose front-line managers couldn’t build an Excel spreadsheet if their lives depended on it.  Companies spend a lot of time figuring out technology at the upper management levels, flip it to marketing to sell to their clients and then when implemented, to whatever degree, actually training/supporting the “doers” within the organization is woefully lacking.

Presented by : Colleen Niese, The Marlyn Group

9:15 am – 10:15 am

Entering the Court of the Parking Customer King (or Queen)

Join us as we take a deep dive into why the customer experience suddenly truly matters in parking. What does it mean to shift the focus of your business from transactions to relationships? How can you provide an experience so good that you become your customer’s go-to in an era when they have more visibility into more options than ever before? This panel will explore how you can make your facility an active choice for today’s empowered customer.

Presented by : Anthony Broad-Crawford, CPO SpotHero

9:15 am – 10:15 am

Change – Formerly glacial, now coming at light speed.

From 1950 to 2000, change, if it occurred at all, was glacial. since 2000, it's not that change is finally occurring, but rather that it's really accelerating, to the point that everyone can see, within a decade, new technology arises, get deployed, get updated and get superseded. So, change has been with us but as an industry, we need to pick up our feet.

Presented by :  Michael Bigbee, CEO SPACEEK

10:30 am – 11:30 am

Parking Landscape of the Future 

Market dynamic related session. What is really happening in the parking market today versus what is coming up and when.

Presented by : Dale Denda, Director of Research, Parking Market Research Company and Rick West, WEST FSI

10:30 am – 11:30 am

Managing Change – It is becoming job one

Managing change is the key. We aren’t good in this industry at managing change, by and large.  We need more sophistication in psychology, management, human behavior, etc. to manage the changes that are going to occur.   How do you manage change with your employees, your customers, and yourself.

Presented by : Dr. Barbara Chance, CHANCE Management Partners

10:30 am – 11:30 am

Ride Share Programs – Do they cause more Traffic and Safety Problems

Yes, No, Maybe.  This seminar addresses issues dealing with ride-share pick-up locations, drop-off locations, and how they can affect traffic flow and safety. How does this dovetail with Transportation Demand Management and methods of integrating benefits and promotions to promote alternate transportation uses.

4:00 pm - 5:15 pm

Speed Networking featuring a Wine and Beer Bar!

Come away from PIE with your Address Book filled with resources.  Here’s a chance to meet people who can help you with your parking problems. They are experts, they are vendors, and they are folks who simply have solved the same problem somewhere else. Spend an hour, meet 50 resources.

Hosted by : Marcy Sparrow, Parking Today

Technology Day
Wednesday, March 28, 2018

8:30 am – 9:30 am

Technology – Is it Good or Bad

A panel of experts take both sides of this topic. Sure, technology is helpful, like airplanes and smart phones, but are we using parking technology properly to receive the commercial result we want. Do we purchase nice to haves, without considering the downside? Listen and consider if the technology you are considering (or just purchased) is going to help, or hurt your organization.

Presented by : Chris Wortley, Managing Director, Chris Wortley Limited UK

8:30 am – 9:30 am

Future of Parking Looks Bright! Future of Parking Looks Dim!

How does the Parking Industry’s future look from where you are?   Going to be around for the next 20, 30, 50 years?   How will it change and how fast?

Presented by :  Devin Patel, VP of Business Development, Passport and Richard Simpson, VP Sales and Marketing, ParkPlus Systems

8:30 am – 9:30 am

The Future Of Parking: How Frictionless Parking Has Transformed The Las Vegas Strip

The Las Vegas strip has been transformed by the introduction of frictionless parking at most of the Strip’s best-known resorts, and the transformation began with the largest parking technology installation ever undertaken by a private company to manage 60,000 spaces. The program revolves around a groundbreaking parking technology suite that combines a state-of-the-art parking access and revenue control system, credential readers that can recognize virtually any type of identification, LPR, and the world’s most advanced parking guidance technology. This $90 million parking technology program provides extraordinary customer service benefits to visitors, making it easier for parkers to access safe and convenient parking while providing access to a host of special benefits and marketing opportunities. It also generates new revenues, which the parent company plans to use to further upgrade parking facilities to make the parking experience even more pleasant. This presentation will provide an overview of the project and a look at how other parking owners can use similar frictionless parking suites to improve both customer service and management of their parking assets.

Presented by :  Dana Wade, Director of Business Development, Sentry Control Systems, Bruce Barclay, VP Parking Services, MGM International and Jimmy Maglothin, President, 20/20 Parking Consultants, LLC

9:45 am – 10:45 am

Big Ideas for Small Cities

For small cities, the upfront cost of new equipment can be daunting, but there are innovate tactics to work within a limited budget. This session will challenge you to design your ideal parking system and then strategize how to successfully implement it. We will identify the variables necessary for projecting potential revenues and expenditures and walk through a simple forecasting model to demonstrate how small tweaks to these variables can have a significant impact. We will end the session with some creative ideas on how to finance your new equipment purchase, thus allowing your small city to pursue big ideas.

Presented by :  Ananda Aleman, Business Operations Manager, Dixon Resources Ltd., Jennifer Rentz, Associate, Dixon Resources Ltd., and Emily Kwatinetz, Associate, Dixon Resources Ltd.

11:00 am – 12:00 pm

Going Beyond Operations: What’s the Broader Value of Online Reservations?

Online reservation companies say that they are more than just a support system for parking operations – that they’re on the forefront with smart parking and smart cities – but you’re not sure you buy it. In this session, we’ll investigate the broader applications of online reservations technology. The panelists will explore how parking managers for airports, hospitals, universities, municipalities, residential properties and more can leverage online reservations to grow their business in efficient, significant and scalable ways.

Presenters : Jake Squillaci, Parkonect LLC, Mark Lawrence, CEO SpotHero

11:00 am – 12:00 pm

Thinking about Charging for Parking – What you need to do to prepare

Cities, Universities, Hospitals, shopping centers, hotels. They all provide parking, and its mostly free. Is that a good tactic? Should you charge to make your parking operation better for your customers? How will you prepare your market for this paradigm shift in providing this critical service. This seminar tells all.


Smart Parking / Smart Cities Symposium
Thursday, March 29, 2018

A day of seminars focused like a laser beam on this most popular topic. Invitations have gone out to Managers of Smart City Programs, Parking operations that have successfully navigated the Smart Parking/Smart City divide, technology providers, and even those who feel that “Smart City” is a buzz word not worthy of our attention. These sessions will leave you better prepared for what’s coming. Whether you are a Municipality, University, Airport, Commercial Operator or a Developer, this day is for you.


8:30 am - 9:30 am

INTRODUCTION  Smart Parking / Smart Cities Symposium

A day of seminars focused like a laser beam on this most popular topic. Invitations have gone out to Managers of Smart City Programs, Parking operations that have successfully navigated the Smart Parking/Smart City divide, technology providers, and even those who feel that “Smart City” is a buzz word not worthy of our attention. These sessions will leave you better prepared for what’s coming. Whether you are a Municipality, University, Airport, Commercial Operator or a Developer, this day is for you.

Introduction by :  Akshay Pottathil, Co-Director of the Center for Information Convergence and Strategy (CICS) at San Diego State University (SDSU) and is the Co-Founder and Director of Innovation & Strategy of the Center for Entrepreneurship and Innovation (CEI) at the University of Dubai

9:30 am - 10:30 am

Smart Parking / Smart Cities Symposium - Part 1

Smart Parking and Smart Cities in Las Vegas

Parking Services Manager Brandy Stanley and Information Technology Director Michael Sherwood discuss how Las Vegas is actively  pursuing Smart City technologies to make life better for its citizens through its Smart Cities Innovation District program. Parking and transportation are important pieces of this initiative; learn how parking got a seat at the table and how they are teaming up to make Las Vegas a better place to live.

Presented by : Brandy Stanley, Parking Services Manager, City of Las Vegas
and Michael Sherwood, IT Director, City of Las Vegas

10:45 am - 11:45 am

Smart Parking / Smart Cities Symposium - Part 2

to be announced

1:00 pm - 2:00 pm 

Smart Parking / Smart Cities Symposium - Part 3

Connected and Autonomous Vehicles and Their Impact on Parking

This session will feature a panel discussion that focuses on parking and the autonomous/connected car. In the years since the parking industry emerged, advances in parking management practices and technology have grown slowly, but steadily. Today, with the rapid spread of connected vehicles on the road and autonomous vehicles on the horizon, changes in the parking industry will be fast paced and disruptive. As an industry, we need to learn how to use the latest technology to our advantage to prepare for a connected and driverless world. Learn how big data & connected / autonomous cars will revolutionize urban mobility and learn how big data & connected / autonomous cars will alter the parking industry.

Presented by :  Nathan Donnell, Director of Business Development, INRIX

2 :00 pm - 2:15 pm

Smart Parking / Smart Cities Symposium - Closing Remarks



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